# Goal alerts

> Get an email when visitors complete a goal on your website, with who they are, where they came from and what they did, sent to the teammates you choose.

**In short:** Under **Website settings › Alerts**, create an alert for a goal such as `signup` or `demo_request` and choose which workspace members get it. About a minute after someone completes the goal, they receive an email with the visitor, their location, device, source, campaign, page and the goal's properties. Completions within 5 minutes are grouped into one email.

![The Goal alerts card with a list of alerts](https://revfaro.com/docs/img/alerts.webp 'Website settings › Alerts.')

## Create an alert

### Open the Alerts tab

Open **Website settings › Alerts** and click **New alert** (or **Create your first alert**).

### Choose the goal

Type the goal's name or pick one of the goals tracked in the last 30 days. You can also enter a goal you are about to add; the alert starts working with its first completion. See [Track goals](https://revfaro.com/docs/goals/).

### Choose the recipients

Tick the workspace members who should get the email. You are selected by default.

### Add a subject or message (optional)

Leave **Subject (optional)** empty for the default, or write your own with placeholders: `{goal}`, `{website}`, `{visitor}` and `{count}`. **Message (optional)** appears at the top of the email, for example "Reach out within the hour."

### Send a test and create it

Click **Send test email** to see what recipients get, then **Create alert**.

![The New alert dialog with goal, recipients, subject and message](https://revfaro.com/docs/img/alert-editor.webp 'The New alert dialog.')

## What the email contains

Each email shows who completed the goal (their name or email once [identified](https://revfaro.com/docs/identify-users/), otherwise their visitor nickname), when, where they are, their device, where they came from (source and campaign), the page, and the goal's properties. **View in dashboard** opens the dashboard filtered to that goal, and every email has an unsubscribe link.

## Manage alerts

- The switch next to an alert pauses it; a paused alert keeps its settings and skips completions until you turn it back on.
- Edit or delete an alert with the buttons on its row.
- **Recent deliveries** lists what each alert sent and to whom, newest first. The last 50 deliveries per alert are kept.

## Limits

- Up to 20 alerts per website.
- Completions within 5 minutes are grouped into one email.
- Each alert sends at most 100 emails a day.
- No alerts are sent while the workspace's plan is inactive or its monthly events are used up.
- Workspace owners, admins and website managers can create, change or delete alerts.

Recipients must have access to this website. Access is checked again before a queued alert is sent, so removing website access also stops its alert emails. Read-only viewers cannot see the workspace member directory or recipient email addresses in alert history.

## Frequently asked questions

### How fast do goal alerts arrive?

Usually within a minute. Completions within 5 minutes of each other arrive together in one email.

### Can alerts go to Slack or a webhook?

Goal alerts are sent by email to members of your workspace.

### Who can receive alerts?

Members of the workspace with a confirmed email address. People who leave the workspace stop getting them.

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Source: https://revfaro.com/docs/goal-alerts/ · Last updated 2026-10-29