Account and billing
Plans, billing and usage limits
How Revfaro's free trial, plans, monthly event limits and billing work, what counts as an event, and what happens when you reach your limit or a plan ends.
In short
Your first workspace starts a 7-day free trial of the Traction plan, no credit card needed. Launch, Traction and Velocity differ by monthly events, websites, team members, data history and features, and each is sold monthly or yearly, with yearly paid upfront. Page views, goals and outbound clicks count as events; usage resets on the 1st of each month (UTC), on yearly plans too. At 100% your dashboards lock until you upgrade or the month rolls over, but tracking keeps running, so no data is lost.
On this page
Current prices are also on the pricing page. This page explains how plans, limits and billing work.
Revfaro is a subscription service. Plans are billed monthly or yearly through Dodo Payments. Lifetime access is not offered.
The plans
| Launch | Traction | Velocity | |
|---|---|---|---|
| Monthly price | $9 | $29 | $99 |
| Yearly price, charged upfront | $90 | $290 | $990 |
| Events per month | 25,000 | 250,000 | 2,000,000 |
| Websites | 3 | 35 | 100 |
| Team members | 3 | 35 | 100 |
| Data history | 4 years | 7 years | Unlimited |
| Revenue attribution, live view | Yes | Yes | Yes |
| Funnels, API access | No | Yes | Yes |
The free trial
Your first workspace starts a 7-day free trial as soon as it is created, with the features and limits of the Traction plan. No credit card is needed. A banner counts down the last days, and Plan & billing shows how many days are left. Choose a plan any time before the trial ends to continue without interruption.
When a trial ends without a plan, new visits and goals are no longer recorded and dashboards pause. Nothing you collected is deleted, and payments your provider sends by webhook are still recorded: they show up once a plan is active again. Pick a plan to pick up where you left off.
Workspaces you create later don't get another trial, and joining a workspace by invitation doesn't start one. For a new workspace, the owner chooses a plan under Plan & billing before adding websites.
What plans include
| Limit or feature | What it means |
|---|---|
| Monthly events | Page views, goals and outbound clicks per calendar month, for all websites in the workspace |
| Websites | How many websites the workspace can track |
| Team members | Members plus pending invitations |
| Data history | How long visits, events and payments are kept |
| Revenue attribution | Connect payments and see revenue by source |
| Funnels | Funnels |
| Live view | The live view |
| API access | The Payments API and the Goals API |
| Team members (feature) | Inviting people to the workspace |
When something isn't part of your plan, Revfaro says so where you'd use it, such as "Funnels are not part of your plan", with a link to upgrade.
What counts as an event?
| Counts | Doesn't count |
|---|---|
| Page views | Engaged-time pings |
| Goals, from the script or the Goals API | identify calls |
| Outbound link clicks | Payments and refunds |
| Bot hits (they have their own limit) | |
| Excluded traffic |
Usage is counted per calendar month in UTC and resets on the 1st, whatever day your subscription renews. A yearly plan has the same monthly allowance as the monthly plan: you can't use a year of events in one month. Plan & billing shows this month's usage under Usage this month.
When you reach your limit
- At the warning threshold, owners and admins get an email and a banner shows how much of the month's events are used.
- At 100%, dashboards are locked until you upgrade or the month rolls over. Tracking keeps running: visits, goals and payments are still recorded, so nothing is lost.
- While locked, goal alerts, weekly reports and embedded share cards pause too.
Change, cancel or manage your plan
Only the workspace owner can manage billing. Open the workspace menu at the top left and choose Plan & billing:
- Subscribe to a plan, monthly or yearly.
- Upgrade to a higher plan or from monthly to yearly. You see the amount due before you confirm, and the plan switches once the payment is confirmed.
- Downgrade to a lower plan or from yearly to monthly. The change starts at your next renewal, and you keep your current plan until then. Choose Keep my current plan to undo it.
- Cancel renewal stops future charges. You keep your plan until the paid period ends, and you can turn renewal back on until then.
- Manage billing opens the billing portal of Dodo Payments, our merchant of record, for your payment method and invoices.
Admins can view the plan and usage, with a note to ask the owner for changes. Ordinary members cannot open billing or see workspace-wide usage counts; access warnings ask them to contact a workspace admin.
When a subscription ends
| Situation | What happens |
|---|---|
| Cancelled | Access continues until the end of the paid period, then tracking pauses. |
| Payment past due | Access continues while Dodo retries. Update your payment method. |
| Payment failed | The plan is on hold. Update your payment method in the billing portal. |
| Expired, paused or refunded | Tracking pauses and dashboards show "Your plan is inactive". |
In every case your data is kept, payments sent by webhook keep being recorded (they show up once a plan is active again), and subscribing again resumes tracking. To delete a workspace that has a renewing subscription, cancel it in the billing portal first.
Data history
If you downgrade, existing websites and team members stay, but you can't add more until you are back inside the limits.
Each plan keeps your data for a set time (its data history). Visits, events, payments and bot hits older than that are deleted permanently. See Privacy and data.
Frequently asked questions
What counts as an event in Revfaro?
Page views, goals (from the script or the Goals API) and outbound link clicks. Engaged-time pings, identify calls, payments, bot hits and excluded traffic are not counted.
What happens when we reach our monthly event limit?
Owners and admins get an email when usage crosses the warning threshold. At 100% the dashboards are locked until you upgrade or the next month starts. Tracking keeps running, so no data is lost.
What happens when the free trial ends?
New events are no longer recorded and dashboards pause until the owner picks a plan. The data you already collected is kept.
Can we change or cancel our plan?
Yes. An upgrade applies once its payment is confirmed, and you see the amount first. A downgrade or a move from yearly to monthly starts at your next renewal. Cancelling stops future charges and keeps access until the end of the period you paid for, then tracking pauses.
Is yearly billing paid upfront?
Yes. The full yearly price is charged when you subscribe, and the plan renews every 12 months until you cancel renewal. The monthly event allowance is the same as on the monthly plan and refreshes each month.